Residents may refuse access to properties for many reasons. The contractor is expected to prepare for this, and regular contact will be maintained with residents to help allay any concerns or manage the access before significant effect can occur to the project. There is also the option to start another property at short notice or continue with other works until reasonable access can be made to complete the work.

Great Arthur House has a different window system to Crescent House and had to be dealt with in a different manner